Privacy Policy for SiteChart

We collect information required to provide project reporting, site tracking, communication, and administrative features.

We use collected information to:

• Create and manage user accounts
• Authenticate users and provide secure access
• Create, manage, and review DPRs
• Log site activities with quantity, location, remarks, photos, videos, and audio notes
• Track project progress across teams and assigned projects
• Record and review location-linked site updates
• Generate structured project, activity, RA bill, expense, and progress views
• Enable role-based access and controlled operations
• Support approvals, pending items, rejections, and follow-up workflows
• Provide chat, notifications, and team collaboration features
• Improve reporting consistency and accountability
• Maintain app security and prevent misuse
• Diagnose crashes, bugs, and performance issues
• Provide customer support
• Comply with legal, contractual, and regulatory obligations

We do not use your data for third-party advertising unless this Privacy Policy is updated and the required permissions are obtained.

SiteChart may request device permissions depending on the features you use.

You may allow or deny permissions through your device settings. Some features may not work properly if required permissions are disabled.

We process personal information only for lawful purposes, including:

• Providing SiteChart services requested by you or your organization
• Managing user accounts and project workflows
• Supporting contractual obligations with your organization
• Complying with applicable laws
• Protecting the security and integrity of the app
• Processing information based on your consent where required

Where consent is required, you may withdraw it by contacting us or changing your app/device settings. Withdrawal of consent may affect your ability to use certain SiteChart features.

We do not sell your personal information.

We may share information only in the following situations:

SiteChart may store content uploaded or entered by users, including DPRs, photos, videos, audio notes, remarks, chat messages, and project records.

You represent that you have the right, permission, or authorization to upload and share such content within SiteChart.

Your organization may control access, retention, deletion, and export of project data. Some project records may be retained for audit, reporting, contractual, accounting, or legal purposes, even if an individual user leaves the organization.

We retain information for as long as necessary to:

• Provide SiteChart services
• Maintain project and DPR records
• Support reporting, review, approvals, and follow-up workflows
• Comply with legal, accounting, tax, audit, or contractual obligations
• Resolve disputes
• Maintain security and prevent misuse

When information is no longer needed, we will delete, anonymize, or securely retain it according to our internal retention practices and applicable law.

Backup copies may remain for a limited period before they are deleted automatically.

We use reasonable technical, administrative, and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

These measures may include:

• Secure authentication
• Role-based access controls
• Encrypted transmission where applicable
• Restricted administrative access
• Monitoring and logging
• Secure cloud infrastructure
• Regular maintenance and security improvements

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

Depending on applicable law and your location, you may have rights to:

• Access your personal information
• Correct inaccurate or incomplete information
• Update your account details
• Request deletion of personal information
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing
• Request information about how your data is processed
• Raise a grievance or complaint

To make a request, contact us at privacy@sitechart.in.

For organization-managed accounts, some requests may need to be handled through your company administrator because project data may belong to or be controlled by your organization.

You may initiate account deletion directly from the SiteChart app menu or by visiting sitechart.in/delete-account. The deletion request page does not require you to create another account, add a password, call support, or send an email.

When an account is deleted, we remove or de-identify eligible personal profile information. Project records, DPRs, approvals, work logs, media files, and audit-related data may be retained where necessary for your organization's project records, legal compliance, dispute resolution, or legitimate business purposes.

SiteChart is intended for construction, infrastructure, business, and project management use. It is not intended for children.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal information without proper authorization, we will take steps to delete such information where required by law.

Your information may be stored and processed in India or other countries where we or our service providers operate.

By using SiteChart, you understand that your information may be transferred to and processed in locations outside your city, state, province, or country. We take reasonable steps to ensure appropriate protection of transferred data as required by applicable law.

SiteChart may contain links to third-party websites, services, maps, storage providers, or integrations. We are not responsible for the privacy practices of third-party services.

You should review the privacy policies of any third-party services you access through SiteChart.

If SiteChart provides a web dashboard or website, we may use cookies or similar technologies to:

• Keep users signed in
• Maintain session security
• Remember preferences
• Understand usage and performance
• Improve the website or dashboard

You can control cookies through your browser settings. Some website features may not work properly if cookies are disabled.

We may update this Privacy Policy from time to time.

When we make changes, we will update the Effective Date at the top of this policy. For material changes, we may notify users through the app, website, email, or other reasonable means.

Your continued use of SiteChart after the updated Privacy Policy becomes effective means you accept the updated policy.

For privacy questions, data requests, or complaints, contact us at: